Leasehold and Estate Management

Leasehold and Estate Management Services can be best described as the management of the grounds, structure and common parts of leasehold flats and, in some cases, the management of the grounds and facilities serving freehold houses.   FSPM predominantly acts for Freeholders, Resident Management Companies (RMC) and Right to Manage (RTM) Companies in the provision of their estate management services.   

FSPM works with its client to provide a tailored menu of services to suit the specific needs of that client and the property for which they are responsible. The typical scope of services FSPM provides may include:

  • Annual Budgeting, in consultation with the client and suppliers, helps to provide a good indication of anticipated expenditure and allows for controlled expenditure and helps to avoid unexpected costs to leasehold and freehold property owners. A copy of the budget figures, with a full explanation to the scope of services expected is circulated at the start of the financial year. That's not the end of the process and we will continue to monitor performance against budget throughout the year.
  • Negotiating and supervision of contracts in respect of day to day services, including communal cleaning, gardening and utilities, as well as the administration of planned maintenance projects against agreed service specifications.
  • Collection of service charge, estate charge, insurance and ground rent contributions. Robust credit control processes ensure debts are not allowed to grow unchallenged to the detriment of the client and development as a whole.
  • A monthly property visit and inspection by the property manager. Regular inspections enable problems to be identified at an early stage and remedial action taken, often before the residents are aware of an issue! An inspection report is completed during each visit and a summary of findings can be provided to the client, generally quarterly, but more regular reporting can be provided where managing specific issues.
  • A 24/7 emergency helpline a dedicated service for dealing with urgent repairs to the communal parts of a development that arise outside of our normal officehours.
  • Quarterly client review meetings, to discuss pertinent issues, including planned and ad-hoc works, performance against budget and arrears management. Where required more regular meetings can be arranged.

Latest news

We are continuing to grow 01/10/2019

Those of our clients who had visited our offices will testify that space was a little on the tight side; conducting face to face meetings whilst peering around a monitor was far from ideal, as indeed was having to rotate as to who worked from home on what day to enable us all a share of office time...more

FSPM Property Management Software Update 12/12/2019

 We are excited to announce that we have today signed a 5 year contract with Trace Solutions for the installation of their dedicated TRAMPS property management software...more

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Contact us

Please contact us using the following details, or via our online enquiry form.

Telephone
(01702) 808287
Email
info@fspm.co.uk